Like you, we are closely tracking COVID-19 and adapting our business as the situation changes. Our highest priorities have been protecting the safety of our employees, customers, and community, while also ensuring that we continue to provide reliable service to support our customers during this unprecedented time.
SH Logistics, LLC customers provide the food supply to keep our communities safe and our economy running. I wanted to send a personal message to let you know that you have our full support, and we will do all we can to exceed your expectations.
Here is what we’re doing to support you:
- Staying On Top of Regulatory Changes: We are in communication with regulators to ensure that we have the tools we need to navigate any changes. For our customers we’ve put together guidance on the FMCSA’s recent HOS suspension for carriers and drivers who are providing direct assistance in response to the COVID-19 outbreak.
- Maintaining “Business as Usual”… Remotely: To help slow the spread of COVID-19 and protect vulnerable populations, all of our office employees are working from home and we’ve ceased all non-essential travel. We have put a plan in place to ensure you receive uninterrupted service and support from our team:
- We have equipped all employees with the technology they need to work from home effectively, ensure minimal disruption to operations, and provide the support you need throughout this time. Our Customer Support team continues to operate 24×7.
- While we unfortunately cannot travel for in-person visits, our team will be providing all of our normal functions over video conference.
- Monitoring Governmental Guidance: We’re maintaining strict adherence to guidelines from the World Health Organization (WHO), US Centers for Disease Control (CDC), and local government agencies. As this guidance evolves, so will our processes and procedures.
The work you do with us is critical in keeping our communities functioning, safe, and supported during this time, and we’re here to step up to this challenge alongside you. Please let us know if there is anything we can do to help further.
Stay safe and healthy,
SH Transport
|
DOL FAQs: COVID-19 and the Fair Labor Standards Act In light of the spread of COVID-19 in the United States, the DOL has published answers to frequently asked questions on how employers can stay in compliance with the federal Fair Labor Standards Act (FLSA), which regulates wage and hour conditions for employees.
DOL Issues Guidance on COVID-19 and the FMLA The U.S. Department of Labor (DOL) has issued Q&As on COVID-19 (or other public health emergencies) and the federal Family and Medical Leave Act. This Compliance Bulletin contains the DOL’s Q&As.
|